The Limestone County Central Office has had several calls that the messages that were sent
recently were blank. School personnel checked the website and looked
at the calls details with the representative. There doesn't seem to be any
issues with the calls. School and company officials developed one theory as to why people are having issues with the phone calls.
The system is very sensitive to noises giving it the
ability to leave a message on an answering machine/cell phone message. When it
hears an extended amount of noise, it waits until the noise ends to begin the
message. It thinks the noise is the message on an answering machine. This could
be happening to the people that receive a phone call and do not hear a message.
We are assuming there is enough background noise (children, TV, at a ballgame,
wind, radio, etc.) that the system is mistaking it for a recorded message and it
is waiting for silence.
To solve this problem, a person needs only to press 1.
This will make the recording play in its entirety.
